ACCESSIBILITY
Our Commitment: In fulfilling our mission, Kernels Popcorn Limited strives at all times to provide its goods and services in a way that respects the dignity and independence of people with disabilities.
We are also committed to giving people with disabilities the same opportunity to access our goods and services and allowing them to benefit from the same services, in the same place, and in a similar way as other visitors.
Support Persons: Support people are allowed to accompany the person with a disability anywhere the person is going on our premises.
Service Animals: Service animals are allowed anywhere the public is allowed.
Emergency Evacuation Procedures: As our Kernels Popcorn Limited’s stores are located in a mall environment, please follow the mall instructions for evacuation procedures.
Accessible Formats and Communications Supports: If you require accessible formats of any documents or communication supports, please notify our customer service. We will endeavour to provide this information in a format that works for you, if available.
Feedback Process: The ultimate goal for Kernels Popcorn Limited is to meet and surpass expectations while serving customers with disabilities. Comments on our products, goods and services regarding how well those expectations are being met are welcome and appreciated.
Feedback regarding the way Kernels Popcorn Limited provides products, goods and services to people with disabilities can be made by email, phone or in person.
Kernels Popcorn Limited AODA Multi Year Plan:
A copy of our Multi Year Plan is available upon request.
For a copy in English click here.
For a copy in French click here.
Questions about This Posting:
This policy endeavours to achieve service excellence to persons with disabilities. If anyone has a question about the posting, or its purpose, an explanation or reply will be provided by our customer service.
